Define Information Delivery Standards

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Phase: Phase 3
Activity: Data Standards
Sort Order: 7
Page Status: Unchecked
Include Task?: Used
Task Status: Active
Short Name: Information Delivery Standards
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Description: As stated.
Objective: Information Delivery Standards govern the sharing of corporate information through all information delivery mechanisms. It requires that there is centralized knowledge of what information is produced, when it is produced, by whom and for what purpose. Significant focus should be given to setting standards for all information that leaves the organization. Of special importance is financial information because of changes in U.S. regulations related to the Sarbanes-Oxley Act of 2002. The Act requires internal controls for assuring the accuracy of financial reports and disclosures. The Act has also been interpreted as applying to internal financial reporting as well as externally reported financial statements.

Information delivery is a broad term that encompasses virtually all areas of an organization. In many cases different information delivery standards can be set for internal vs. external information sharing or by delivery mechanism or by the content of the information. Information delivery mechanisms include reporting tools, shared information through Service Oriented Architecture (SOA), web portals (see web content standards), vendor or customer interaction through EDI or other data exchange tools, government reporting, regulatory compliance as well as press releases.

Information delivery standards work closely with reporting standards managed by the Business Intelligence organization. Information delivery standards also need to incorporate data security standards to ensure that data is only delivered to those who have authority to view it. For example, customers who log into a customer service portal are only allowed to see their account information after validation by appropriate security measures.

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